We worked with Jo on both buying and selling a home and I dont have a bad thing to say about her for either process. She knows the process backwards and forwards and guided me and my wife through everything and kept everything moving and both processes closed on the dates she promised they would. When I first contacted her, it was a Saturday afternoon and within 2 hours she had 10 listings that matched the criteria we had given her. Then she threw in some other ones for us to see. At the time, I was irritiated, but it turns out she knew what we wanted before we did. You can't put a price tag on that level of attention to detail. On the sale of our home she went above and beyond. We moved to another state and she worked really hard to find a place where we could get our paperwork notarized and overnighted back to Joplin. Some of the texts/info came in at 2am. She always puts the client first. I could go on for pages but what I will say is PICK HER!! You will not be disappointed, we certainly were not. I would recommend her to anyone looking to buy or sell a home. Jo is AMAZING!